At Jumeirah, we are committed to encouraging and developing our colleagues, in world class environments. We value diversity and equal opportunity, employing over 10,000 colleagues from over 90 different countries including locations in Asia Pacific, CIS, Central Asia, Western and Eastern Europe, South America, Africa, USA and the Middle East.

Working as a Guest Services Executive you will be responsible for ensuring all of our guest requirements & needs are met & exceeded according to Jumeirah standards. Reporting directly into the Guest Services Manager, your responsibilities will include but not be limited to the following:

• Maintaining & handling of the cash float. Ensuring smooth check-in & check-out in accordance with Jumeirah standards
• Preparation of registration cards for next days arrivals
• Organise "Meet & Greet"service with the hotel drivers
• Check arrivals for the day, checking if rooms are ready and ensuring VIP amenities are placed in the room prior to arrival
• Coordinate rooms changes and advise relevant departments accordingly
• Promptly & accurately update registration card & guest preferences

To move into this position you will bring a minimum of 2 years experience as a Guest Service Executive or Receptionist in a five star hotel. You will have outstanding communication skills & a sound knowledge of the Opera system. A Diploma or Degree in hospitality management is preferred.

In order to ensure that your application is received by the appropriate Hiring Manager, kindly submit your application on-line via the website.

If you have been referred by a Jumeirah Colleague you will be able to indicate the details of your referral when you submit your application on-line.

We are unable to guarantee that your application will be received and reviewed by the appropriate Managers if you submit your resume via email.

Jumeirah Group is a proud recipient of a Hewitt "Best Employers in the Middle East Award 2009" being named "Emerging International Best Employer in the Middle East".